Water Damage Restoration
Burst pipes, storms, leaks—stopped, dried, restored.
Water damage doesn't pause for business hours. Our IICRC-certified technicians respond around the clock with industrial extraction equipment, structural drying systems, and moisture mapping to stop secondary damage before it starts.
Why fast water response matters
Within the first 24 hours, clean water can degrade to Category 2 (gray) water, drywall begins to swell, and mold spores start to germinate. Within 48–72 hours, hardwood floors cup, subfloors delaminate, and bacterial growth becomes visible. Every hour you wait increases both the cost and the disruption of restoration. Our crews mobilize 24/7 from Poulsbo so we can be on-site fast across Kitsap County and the Greater Puget Sound.
The three categories of water damage
We classify every loss using IICRC S500 standards. Category 1 is clean water from supply lines or rain. Category 2 is gray water from appliance discharge or sump overflow that may contain contaminants. Category 3 is black water from sewage, flooding, or any source that has stagnated long enough to become biologically hazardous. Each category requires different PPE, removal protocols, and antimicrobial treatment—and we adjust our scope accordingly.
Drying done right
Removing standing water is the easy part. The hard part is drying the structure—studs, subfloors, insulation, cavities behind walls. We use thermal imaging and moisture meters to map every wet surface, then deploy commercial air movers and low-grain refrigerant dehumidifiers sized for the affected square footage. We log moisture readings daily and adjust equipment until materials reach pre-loss dry standards. No guesswork, no shortcuts.
What's included
- Emergency water extraction and removal
- Structural drying and dehumidification
- Moisture mapping and continuous monitoring
- Carpet, padding, and subfloor restoration
- Hardwood floor drying and salvage
- Direct insurance documentation and billing
Common causes
- Burst or frozen supply lines
- Failed water heaters and washing machine hoses
- Roof leaks and ice dams
- Toilet, sink, and dishwasher overflows
- Sump pump failures during heavy rain
- Foundation seepage and crawlspace flooding
Warning signs to watch for
- Brown or yellow stains on ceilings or walls
- Warped, cupped, or buckled flooring
- Musty smell that won't go away
- Peeling paint or bubbling drywall
- Sudden increase in water bill
What to do right now
- 1.Shut off the water source if you can do so safely
- 2.Turn off electricity to affected areas at the breaker
- 3.Move valuables and electronics to a dry area
- 4.Photograph the damage for your insurance claim
- 5.Call us at (360) 228-2220 — do not wait for your adjuster
Our certifications
- IICRC WRT (Water Damage Restoration Technician)
- IICRC ASD (Applied Structural Drying)
- IICRC AMRT (Applied Microbial Remediation)
Our process
Rapid Dispatch
Crew on-site fast across our core service areas, 24/7.
Inspection & Moisture Mapping
Thermal imaging and meters to locate hidden moisture.
Extraction & Drying
Truck-mounted extraction, air movers, and commercial dehumidifiers.
Repair & Reconstruction
Seamless handoff to our in-house rebuild team.
Frequently asked questions
- How fast can you respond to water damage?
- We aim to be on-site within 2 hours across our core Kitsap County service areas, 24/7. Outside our core area we'll give you an honest ETA when you call.
- Do you work directly with my insurance company?
- Yes. We document every step with photos, moisture logs, and itemized scopes, communicate directly with your adjuster, and bill your carrier so you focus on recovery, not paperwork.
- How long does drying take?
- Most residential water losses dry in 3–5 days depending on materials, saturation, ventilation, and the category of water. Concrete and dense hardwoods can take longer. We monitor daily and don't pull equipment until the structure meets dry standard.
- Will you have to remove my drywall and flooring?
- Not always. Category 1 water on painted drywall can often be dried in place. Category 2 or 3 water, saturated insulation, or extended exposure usually requires controlled demolition. We remove only what's necessary and document why.
- Is water damage covered by my homeowner's insurance?
- Sudden and accidental water damage—a burst pipe, a failed appliance—is typically covered. Long-term seepage, flood from outside the home, and lack of maintenance are usually excluded. We can help you understand your policy before filing.
Disaster doesn't wait. Neither do we.
Every minute matters. Call now for immediate dispatch across Kitsap County and the Greater Puget Sound.
Call (360) 228-2220 — We Answer 24/7